Privacy Policy

Statement about privacy and collection of personal information

Encore Technology (Beijing) Co., Ltd. and its subsidiaries and related companies operating in Asia (collectively "Encore (Asia)", “we” or “us”), aim to protect the privacy of the personal information that we collect and hold while carrying out our activities. This is an important policy goal for us.

Encore (Asia) is also bound by laws relating to privacy protection.

This statement does not form part of any contract (except to the extent that we expressly specify that it does).

1. Collection of your personal information

For purposes of this statement, “personal information” is any information that is capable of identifying a person, such as name, birth date, ID No., address, telephone number, account number and/or code of a user of our website (“User” or “you”) , and the information on the time and place when and where a User engages in any activity posted on our website.

Generally, you can visit our websites without entering any personal information. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested.

You agree that any other materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials, or other information, provided by you in the form of e-mail or submissions to Encore (Asia) or postings on our website, are non-confidential and shall become the sole property of Encore (Asia). Accordingly, Encore (Asia) shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

2. Use of your personal information

Personal information is collected from Users, to enable the Encore (Asia) to conduct its business. The purposes for which Encore (Asia) uses personal information of Users include (but are not limited to):

  • to provide Users with its services and/or products;
  • to improve and develop its services and/or products;
  • to provide ongoing support or help to manage its products, for example if Users have a query;
  • to communicate with Users;
  • to provide information about other products or services that Encore (Asia) considers would interest Users (which they can tell Encore (Asia) not to do at any time);
  • to help Encore (Asia) run its business, for example to improve its products or services or its security, train staff or undertake marketing activities; and
  • to comply with its legal obligations.

3. Disclose of your personal information

Encore (Asia) will usually only disclose personal information in connection with its business and administrative functions, including when disclosure is necessary to provide you with a product or service that you have requested, help us with the running of our organization, or for security reasons.

Sometimes we may disclose your personal information outside Encore (Asia) for the purpose for which the information was collected or for a related purpose – for example when disclosure is necessary to provide you with a product, service or activity you have requested, help us with the running of our organization, or for security reasons.

We may also disclose personal information if required or authorized to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property or, in urgent circumstances, to protect the personal safety of any individual.

You consent to us disclosing your personal information in the abovementioned circumstances. You can withdraw your consent at any time by informing us in writing.

4. Enforcement of this privacy statement/Contact Us

If you have questions regarding this statement or our handling of your personal information, please contact us using the contact information listed below. We will promptly address your concern and strive to reach a satisfactory resolution.


Mailing Address

The Privacy Officer
Encore Technology (Beijing) Co., Ltd.
Suite 3, Level 2, Wing B,
Building 36 Universal Business Park,
10 Jiu Xian Qiao Road,
Chaoyang District, Beijing
China 100015

5. Changes to this privacy statement

From time to time, we may review and update this statement – for example, to reflect changes to the law, technology or our companies. You should check the version of this Privacy Statement available on our websites periodically to read about any updates.