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We are growing and on the lookout for experienced event sales (key account management) professionals to join our event production team in Seoul, South Korea.

Responsibilities:

• Manage the day to day event sales needs of our clients and develop new sales opportunities through consultative upselling, lead generation, sales tracking, and activity closure
• Participate in venue site inspections, client meetings as requested by our venue partners
• Develop creative concepts and designs that will enhance client’s brand and engage the audience
• Work closely and develop a strong working relationship with the clients and venue partners
• Ensure customer needs and expectations are met and/or exceeded
• Coordinate all aspects during planning phase of events including liaising with supplier, venues and production teams.
• Prepare and present pitch proposal and material for all large scale events. Ensure outstanding customer service is provided to the clients during and after the sales phase
• Ensure outstanding customer service is provided to the clients during and after the sales phase
• Ensure the confidentiality of customer information

Requirements:

• At least 3 years' sales/ account management experience in events management and/ or hospitality industry is essential
• Qualification in Hospitality or Events is highly regarded
• Previous working experience in developing creative concepts/ designs, creative sales proposal, pitching and selling of event services is bonus
• Strong interest in event technologies and creativity
• Excellent ability to communicate verbally and written, in both English; native in Korean
• Excellent planning, organisational, time management & account management skills
• Customer centric and ability to build strong and long lasting customer relationships
• Self-motivated, enthusiastic and ability to work under pressure
• Ability to manage multiple and competing deadlines
• Right to work in South Korea is pre-requisite

About Encore

At Encore we believe the creative idea is what makes every event unique. A creative idea that truly aligns with your business objectives creates a powerful brand experience. This philosophy is what drives us. When we begin the creative process for any event, we consider how the creative concept and design of the event experience will most effectively bring your brand to life and deliver your message. We ensure the creative concept, visuals and ideas align with your business objectives, strategy and brand DNA to create a seamless brand experience for your event attendees.

Through innovative solutions we integrate the creative concept across every aspect of the event including sound, lighting, stage sets, room scenery, performances and multimedia content. Our team of dedicated event professionals, technicians and creative directors work together to ensure all aspects of the event work harmoniously to transform your event into an immersive experience.

• No day is the same but every day is rewarding: We work in the exciting world of events. Every event presents its own set of unique thrills and challenges, charging our teams to be creative yet pragmatic every day.
• We turn ordinary events into extraordinary experiences: It's our passion for creating unforgettable experiences
• We cultivate great culture! At Encore we grow teams that are seriously fun.
• You will be an integral part to the business and as such, will be in a position to showcase your passion for our events.

CALLING FOR EXPRESSIONS OF INTEREST AS AN AV TECHNICIAN IN MACAU

Encore Event Technologies are a leading provider of event production solutions and technology across the Asia Pacific. Due to an exciting growth period, our team is expanding across Asia and we have an exciting opportunity for an experienced AV Technician to join our production team in-house at one of Macau's prestigious hotels.

We are growing and we are looking for qualified and experienced audio visual technicians to join our dedicated team in one of our prestigious venues in Macau.

The role is responsible for the efficient delivery, installation, operation and removal of audio visual and event staging equipment required to run events of all sizes and complexities within our partner hotels. The successful candidate will be required to set up, operate, maintain and repair equipment used in live events, such as microphones, video recorders, projectors, lighting and sound mixing equipment.

If you have a passion for events this is a great opportunity to advance your career in event production and technology, we would like to hear from you!

YOUR RESPONSIBILITY AS OUR AV TECHNICIAN IN MACAU

• Safe and efficient delivery, operation and removal of audio visual equipment for live events.
• Provision of 5 star customer service to internal and external clients and presenters.
• Fault finding audio visual systems and implementing effective solutions
• Completion of administration and production reports and forms as required
• Undertake stock take and inventory maintenance as required
• Escalate identified safety and compliance issues to management
• Ability to operate alone and part of a team during events;
• Flexibility to work after hours and on the weekends as required; and
• Experience in the hospitality or events industry highly desirable.

WHAT WE’RE LOOKING FOR IN OUR AV TECHNICIANS

• 1-2 years related experience working in a customer service focus/ hospitality environment
• Excellent knowledge of audio visual technologies;
• Excellent ability to communicate verbally and in written in Cantonese;
• Basic ability to understand and communicate in English is highly regarded;
• Highly developed customer service skills;
• Ability to work under pressure;
• Excellent grooming and presentation;
• Ability to operate autonomously or part of a team during events;
• Flexibility to work after hours and on the weekends as required; and
• Proven experience in audio visual or event production industry;
• Citizenship or Permanent Residency status in Macau is required.

WHY YOU’LL LOVE WORKING WITH ENCORE EVENT TECHNOLOGIES

We believe in turning ordinary events into extraordinary experiences. Encore is the largest event services company operating throughout Asia Pacific. For over 30 years we've maintained a reputation as a leading events company, offering unrivaled experience across audio visual, lighting, staging, styling, multimedia, through to the latest in event technology. It's our passion for creating extraordinary experiences that drives our 750+ team.

We invest in our people, because we believe in hiring the most talented in their field – who can bring something special to your event. We have put on events for the likes of Amway, Macquarie Bank, Dell, Tourism Australian and Rotary Australia. And we have the awards to prove it.

We truly love what we do. Because for us, it’s not just about turning up. We love transforming spaces using creative ideas and the latest event technology. And ultimately? We love turning an ordinary event into an extraordinary experience.

• No day is the same but every day is rewarding: We work in the exciting world of events. Every event presents its own set of unique thrills and challenges, charging our teams to be creative yet pragmatic every day.
• We turn ordinary events into extraordinary experiences: It's our passion for creating unforgettable experiences
• We cultivate great culture! At Encore we grow teams that are seriously fun.
• You will be an integral part to the business and as such, will be in a position to showcase your passion for our events.

CALLING FOR EXPRESSIONS OF INTEREST AS OUR EVENT STAGING MANAGER IN MACAU!

Encore Event Technologies are a leading provider of event production solutions and technology across the Asia Pacific. Due to an exciting growth period, our team is expanding across Asia and we have an exciting opportunity for an experienced Event Manager to join our production team in-house at one of Macau's prestigious hotels.

Encore are continuing to grow across Asia and we are on the lookout for an experienced and creative Event Staging Manager to join our team delivering event production services in Macau.

KEY RESPONSIBILITIES AT OUR EVENT STAGING MANAGER

• Manage day to day operation of event services.
• Establish and maintain long lasting relationships with both internal and external parties.
• Manage budgets and profitability of the AV and production department.
• Manage a team and make sure expectations of the client are met.
• Sales and business development.
• Coordinate Logistics of audio visual and labour hire.
• Source and manage external vendors and ensure the smooth running of events.

WHAT EXPERIENCE YOU'LL NEED TO JOIN AS OUR EVENT STAGING MANAGER

• Previous experience in event management and/or production is essential.
• Good knowledge of Audio Visual equipment and services.
• Excellent ability to communicate verbally and in written both in English and Cantonese.
• Excellent planning, organisational, time management & account management skills.
• Solid track record in managing a high performing team.
• Strong business acumen and financial management skills.
• Customer-centric and ability to build strong and long lasting customer relationships.
• Ability to manage multiple and competing deadlines.
• Strong rostering and cost management experience.
• Qualification in Hospitality or Events is highly regarded.
• Citizenship or Permanent Residency status in Macau is a pre-requisite.

WHY YOU’LL LOVE WORKING WITH ENCORE EVENT TECHNOLOGIES

• No day is the same but every day is rewarding: We work in the exciting world of events. Every event presents its own set of unique thrills and challenges, charging our teams to be creative yet pragmatic every day.
• We turn ordinary events into extraordinary experiences: It's our passion for creating unforgettable experiences
• We cultivate great culture! At Encore we grow teams that are seriously fun.
• You will be an integral part to the business and as such, will be in a position to showcase your passion for our events.

Are you an experienced Audio Visual Technician?

Encore is a leading in-house event production and technology company, specialising in the delivery of corporate events within prestigious hotels and venues across Asia. Due to an exciting growth phase across South Korea, we have an opportunity for an experienced and qualified AV Technician to join our production team in-house at one of our venue partners in Incheon, South Korea. If you love playing with the latest AV equipment, delivering exceptional events for big brands and enjoy working in a passionate team, this is the dream job for you!

What we’re looking for in our AV Technicians

• Excellent knowledge of audio visual technologies.
• Excellent ability to communicate verbally and in written form in Korean.
• Basic ability to understand and communicate in English is highly regarded.
• Highly developed customer service skills.
• Ability to work under pressure.
• Excellent grooming and presentation.
• Ability to operate autonomously and part of a team during events.
• Flexibility to work after hours and on the weekends as required.
• Proven experience in audio visual or event production industry.
• The right to work in South Korea is required.

About Encore

At Encore we believe the creative idea is what makes every event unique. A creative idea that truly aligns with your business objectives creates a powerful brand experience. This philosophy is what drives us. When we begin the creative process for any event, we consider how the creative concept and design of the event experience will most effectively bring your brand to life and deliver your message. We ensure the creative concept, visuals and ideas align with your business objectives, strategy and brand DNA to create a seamless brand experience for your event attendees.

Through innovative solutions we integrate the creative concept across every aspect of the event including sound, lighting, stage sets, room scenery, performances and multimedia content. Our team of dedicated event professionals, technicians and creative directors work together to ensure all aspects of the event work harmoniously to transform your event into an immersive experience.

• No day is the same but every day is rewarding: We work in the exciting world of events. Every event presents its own set of unique thrills and challenges, charging our teams to be creative yet pragmatic every day.
• We turn ordinary events into extraordinary experiences: It's our passion for creating unforgettable experiences
• We cultivate great culture! At Encore we grow teams that are seriously fun.
• You will be an integral part to the business and as such, will be in a position to showcase your passion for our events.

The Human Resources Manager will provide recruitment and general HR support for our China business. Responsibilities include but are not limited to recruitment, payroll, workforce planning, performance management, talent development and reports.

Based in our Beijing office, this person plays a critical role in the Encore Beijing team and will be hands on in managing all HR areas and be an advisor to the management team and employees locally.

Key responsibilities:

• Be a HR strategic partner to internal stakeholders and provide advice on HR areas not limited to internal promotion, disciplinary action, transfer and termination
• Provide all round HR support and advice to internal stakeholders and employees
• Provide assistance in the delivery of training programs
• Responsible for the complete recruitment cycle
• Prepare employment contracts and manage the on-boarding of employees
• Ensure the accuracy and timely lodgement of payroll, income tax, social insurance, housing fund
• Maintain and ensure accuracy of HR records
• Ensure employees are compliant with company policies and procedures

Requirements:

• Degree in Human Resources or related disciplines
• Minimum 4 years of similar experience in the field, experience I the events/ hospitality industry is highly regarded
• Fluent in Mandarin and English languages
• Customer focused
• A motivational leader who is able to inspire staff to negotiate continuous change and improve services
• High level of accuracy and attention to detail
• Strong analytical and problem solving skills.
• Acts decisively and readily accepts full accountability
• Highly dependent and great decision maker
• Proactive, adaptable and hands on, with a‘can do’ attitude
• Acts ethically at all times, demonstrates strong integrity and maintains confidentiality

Do you want a career as an AV Technical Supervisor in Hong Kong?

Encore are leaders in event technology and event production across Asia, specialising in the delivery of corporate events within prestigious hotels and venues. We are looking for an enthusiastic bi-lingual Technician with experience in the audio, vision and lighting technologies. In this key role, you will be responsible for delivering a range of technical services to meet the needs of our clients. This position requires a person with excellent technical skills and knowledge and can demonstrate a successful track record in a similar role.

If you have a passion for events this is a great opportunity to advance your career in event production and technology, we would like to hear from you!

AV Technical Supervisor Responsibilities

What we’re looking for in our AV Technical Supervisor

Do you want a career as an AV Technical Supervisor in Bangkok?

Encore are leaders in event technology and event production across Asia, specialising in the delivery of corporate events within prestigious hotels and venues. Due to an exciting growth phase, there is an opportunity for a qualified and experienced Audio Visual Technical Supervisor to join our dedicated team in Bangkok, Thailand.

In this key role, you will be responsible for delivering a range of technical services to meet the needs of our clients. This position requires a person with excellent technical skills, production experience and can demonstrate a successful track record in a similar role.

If you have a passion for events this is a great opportunity to advance your career in event production and technology, we would like to hear from you!

AV Technical Supervisor Responsibilities

What we’re looking for in our AV Technical Supervisor

Are you an experienced Audio Visual Technician?

Encore is a leading in-house event production and technology company, specialising in the delivery of corporate events within prestigious hotels and venues across Asia. Due to an excitign growth phase across South Korea, we have an opportunity for an experienced and qualified AV Technician to join our production team in-house at one of our venue partners in Seoul, South Korea. If you love playing with the latest AV equipment, delivering exceptional events for big brands and enjoy working in a passionate team, this is the dream job for you!

What we’re looking for in our AV Technicians

About Encore

At Encore we believe the creative idea is what makes every event unique. A creative idea that truly aligns with your business objectives creates a powerful brand experience. This philosophy is what drives us. When we begin the creative process for any event, we consider how the creative concept and design of the event experience will most effectively bring your brand to life and deliver your message. We ensure the creative concept, visuals and ideas align with your business objectives, strategy and brand DNA to create a seamless brand experience for your event attendees.

Through innovative solutions we integrate the creative concept across every aspect of the event including sound, lighting, stage sets, room scenery, performances and multimedia content. Our team of dedicated event professionals, technicians and creative directors work together to ensure all aspects of the event work harmoniously to transform your event into an immersive experience.

• No day is the same but every day is rewarding: We work in the exciting world of events. Every event presents its own set of unique thrills and challenges, charging our teams to be creative yet pragmatic every day.
• We turn ordinary events into extraordinary experiences: It's our passion for creating unforgettable experiences
• We cultivate great culture!  At Encore we grow teams that are seriously fun.
• You will be an integral part to the business and as such, will be in a position to showcase your passion for our events.