Encore Global

Thinkers. Designers. Doers.

As a global network of experts in event design, service, technology and execution, we’re committed to helping create high-impact meetings and live events for the hospitality industry, as well as corporate production and staging clients around the world. With a keen understanding of your business, our experts are dedicated to your vision as well as your bottom line. Visionary guidance. Hands-on support. An entrepreneurial spirit.

Our Story

Since 1937, we have been delivering world-class service, connecting and inspiring people around the globe with impactful meeting and event experiences. Working closely with our customers, our talented professionals deliver strategic planning, creative production, advanced technology and staging services to make dynamic and impactful meetings and events of all sizes – always with an unwavering focus on you.

Our experienced professionals are passionate about successful events and take the time to learn about you and your goals. That close working relationship, along with our vast resources and ready-for-anything approach, gives you the peace of mind that Encore can help create aunique event tailored to realize your vision and achieve your goals.

We’ve earned a reputation for providing reliable, world-class service. It’s earned us the privilege of supporting more than 1,100 meeting planners and event organizers each day. We’re proud of our long-term relationships and position as the trusted, on-site provider of choice at more than 2,100 leading hotels, resorts, convention centers and sports/entertainment venues around the world.

Our global footprint in the United States, Canada, the Caribbean, Mexico, Europe and the Middle East, along with our more than 50 production branches, allows us to produce inspiring events anywhere you want to be.

Our heritage has been built upon the solid foundation of many great companies, who have shared our goal of delivering superior event technology service and solutions.

Over the past 80 years, we have acquired industry-known brands as we strive to deliver extraordinary event experiences for our customers. As we continue to grow in years to come, we do so with the best interests of the meeting and event planner in mind. We look forward to many more years of connecting and inspiring people.

Our People

Our leadership team of seasoned hospitality-focused experts define industry standards around the world.

Ben Erwin

Ben Erwin

Ben Erwin was named CEO of Encore in August 2020. This leadership role follows him becoming President in October 2018. He is responsible for dri... Learn More
Becky Sheehan

Becky Sheehan

Becky Sheehan joined Encore as Chief Financial Officer in January 2020. Sheehan is responsible for all global financial aspects of Encore. She oversee... Learn More
Charlie Young

Charlie Young

Charlie Young joined Encore in June 2016 as its Chief Human Resources Officer. He is responsible for all areas of Human Resources, includin... Learn More
Trevor Ferguson

Trevor Ferguson

Trevor Ferguson was named Chief Operating Officer of Encore in April 2023. He is responsible for driving operational priorities to support the company... Learn More
Scott Nodsle

Scott Nodsle

Scott Nodsle is Managing Director, International Operations, with oversight of EMEA and APAC. He is responsible for supporting the Encore teams, partn... Learn More
Danny Lee

Danny Lee

Danny is responsible for the Northeast Asia region and currently leads two teams delivering event production services at the Grand Hyatt Seoul and Gra... Learn More
Katherine Pfahl

Katherine Pfahl

As the Senior Director of Strategic Partnerships across the Asia Pacific region, it is my responsibility to focus on growing the number of Venues we w... Learn More
Michael Magafa

Michael Magafa

As Commercial Director, my job is to ensure all our clients have an exceptional experience when using our services to coordinate an event. My main ... Learn More
Jennifer Purcell

Jennifer Purcell

As the HR Director of Encore Event Technologies across the Asia Pacific region, I am responsible for all people related initiatives across the group. ... Learn More
Malcolm Craig

Malcolm Craig

My role as Chief Financial Officer for Encore Event Technologies sees me responsible for the financial management of the organisation, providing infor... Learn More

80

YEARS IN
INDUSTRY

14,000

SKILLED
PROFESSIONALS

1,100

EVENT PLANNERS
SERVED EVERY DAY

Corporate Overview

In early 2020, we aligned our portfolio of companies under a new master brand and assumed the name Encore.

With a global footprint reaching more than 20 countries, we haveexperienced tremendous growth in recent years, extending the solutions we provide customers to create event experiences. The company has built a strong portfolio of event experience capabilities with PSAV’s acquisition of Encore Event Technologies and other leading brands such as Hargrove, Eclipse, Freeman AV Canada, Hawthorn, KFP and FMAV. This moveunified the brands to more accurately depict the combined companies’ industry leadership, end-to-end event capabilities, and service excellence.

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